An error appears when trying to delete Notifications Delivery Settings in InterScan Messaging Security Virtual Appliance (IMSVA)

- Updated:
- 22 Oct 2015
- Product/Version:
- InterScan Messaging Security Virtual Appliance 8.2
- InterScan Messaging Security Virtual Appliance 8.5
- InterScan Messaging Security Virtual Appliance 9.0
- Platform:
- N/A N/A

Summary

You are unable to delete the Delivery settings under Notifications in InterScan Messaging Security Virtual Appliance (IMSVA). The following error message appears:

That address is invalid. Please re-type the address.

Details

It is really impossible to remove the Delivery Settings details on the Management console. However, you can avoid receiving notifications.

As a workaround to avoid notifications, do any of the following:

Navigate to Administration > Notifications > Events and untick the Related check box. Save the changes.
Go to Administration > Notifications > Delivery Settings and type a non-exisiting address. For example, type non-exist-user@domain.com.

If you still receive notifications, contact Trend Micro Technical Support.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1101593

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