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An error appears when trying to delete Notifications Delivery Settings in InterScan Messaging Security Virtual Appliance (IMSVA)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • InterScan Messaging Security Virtual Appliance 8.2
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan Messaging Security Virtual Appliance 9.0
    • Platform:
    • N/A N/A
Summary

You are unable to delete the Delivery settings under Notifications in InterScan Messaging Security Virtual Appliance (IMSVA). The following error message appears:

That address is invalid. Please re-type the address.

Details
Public

It is really impossible to remove the Delivery Settings details on the Management console. However, you can avoid receiving notifications.

As a workaround to avoid notifications, do any of the following:

  • Navigate to Administration > Notifications > Events and untick the Related check box. Save the changes.
  • Go to Administration > Notifications > Delivery Settings and type a non-exisiting address. For example, type non-exist-user@domain.com.

If you still receive notifications, contact Trend Micro Technical Support.

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Rating:
Category:
Configure; Troubleshoot
Solution Id:
1101593
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