When the Security Agent fails to delete or quarantine a threat, WFBS 9.0 now provides customers an option to download additional clean-up tools.
WFBS 9.0 has standalone tools to assist you in cleaning your systems in case the Security Agent fails to remove a malware or virus.
When you look in the Security Server, you will see the a list of detected malware that needs to be removed from your system.
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If you look at the Security Agent, you will also see a list of malware/virus that needs to be removed.
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When you click Additional Cleaning Needed, a pop-up window will display the additional clean-up tools available specific for the threat that needs to be removed. Here is a sample window for the Trend Micro RootkitBuster tool:
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