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Global and Granular Approved/Blocked List feature of Worry-Free Business Security (WFBS)

    • Updated:
    • 18 Mar 2021
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 9.0
    • Worry-Free Business Security Standard/Advanced 9.5
    • Platform:

The Approved and Blocked Lists allow you to override the defined categories of URL Filtering and Web Reputation. This article shows you how to configure it globally or per specific group.


You can add global blocked and approved list for Web Reputation and URL Filtering via Administration > Global Settings > Exceptions tab.

Global Exceptions

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When you toggle the Customize approved/blocked URLs for this group, the group will not look at the Global list.

You can also use the Import from global settings button to add the blocked or approved list from the Global setting to the text area.

Group Exceptions

Click image to enlarge.

Most restrictive rule applies. Group Approved/Blocked List has priority over the Global List.

When adding URLs to the lists, keep the following in mind:

  • The Approved URL List takes precedence over the Blocked URL List.
  • Approving or blocking a URL implies approving or blocking all of its sub domains.
  • Use semicolons to separate multiple entries.
  • Do not use the following characters: " < > |
  • The * wildcard character is allowed. For more information, see the Wildcard Support table below.

    Refer to the following table for correct usage of wildcards:

    WildcardSupported FormatInvalid Format
    The * character matches zero or more characters

    The following URLs using the wildcard are acceptable:

    • http://*

    Filtering only supports the FQDN, not the path. For example:

    •* will become*
    • http://www.ex**.* will become http://www.ex**

    The following URLs ending with a wildcard are not acceptable:

    • http://www.example.*
    • http://*.example.*

    The following URLs with the wildcard as the last character in the host name are not acceptable:

    • http://www.example.*/test/abc.html will become http://www.example.*/*
    •*/123/ will become*/*
If a URL has been misclassified, Administrators can go to Trend Micro Site Safety Center or submit a URL Reclassification request to Trend Micro Technical Support.
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