- Access the web console.
- Go to Smart Protection > Integrated Server.
- Go to Update Settings > Update Schedule.
- Check Enable scheduled updates and select hourly (If this is already the default setting, uncheck Enable scheduled updates and check it again).
- Click Save.
- Check if ssnotify.ini is created.
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Create a technical support case if you need further support.
Update agents are unable to get updates from the Trend Micro server
Category:Troubleshoot; Deploy; Upgrade; Update
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