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File and directory exclusions for NetBackup in Deep Security

    • Updated:
    • 30 Mar 2015
    • Product/Version:
    • Deep Security 8.0
    • Deep Security 9.0
    • Platform:
    • Windows 2003 Enterprise 64-bit
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
Summary

Symantec NetBackup servers 7.5.0.5 encounter different error when Deep Security Agent (DSA) or Deep Security Virtual Appliance (DSVA) is activated on them.

The servers receive the following errors:

  • 12 - File open failed. (This was via VM snapshot)
  • 636 - Read from input socket failed. (This was via NDMP)
  • 2106 - Disk storage server is down. (This was via VM snapshot)
Details
Public

The following are recommended to be included to the file and directory exclusions in Deep Security for NetBackup to properly perform backup tasks.

For File Exclusions:

#Exclusion of running process for Netbackup Servers

#Automatic Volume Recognition Daemon
avrd.exe

#NetBackup Backup Engine
bpbkar32.exe

#NetBackup Backup and Restore Manager
bpbrm.exe

#NetBackup Connection Daemon
bpcd.exe

#NetBackup Compatibility Service
bpcompatd.exe

#NetBackup Database Manager Service
bpdbm.exe

#NetBackup Disk Manager
bpdm.exe

#Client Side Exclusions
bpfis.exe

#NetBackup Client Service
bpinetd.exe

#NetBackup Java Authentication Service
bpjava-msvc.exe

#NetBackup Job Daemon
bpjobd.exe

#NetBackup Request Manager Service
bprd.exe

#NetBackup Tape Manager
bptm.exe

#NetBackup Device Manager Service
ltid.exe

#NetBackup Administration Console
nbconsole.exe

#NetBackup Enterprise Media Manager Service
nbemm.exe

#NetBackup Event Manager
nbevtmgr.exe

#NetBackup Job Manager Service
nbjm.exe

#NetBackup Notification Service
nbnos.exe

#NetBackup Policy Execution Manager Service
nbpem.exe

#NetBackup Proxy process
nbproxy.exe

#NetBackup Resource Broker Service
nbrb.exe

#NetBackup Remote Manager and Monitor Service
nbrmms.exe

#NetBackup Service Layer Service
nbsl.exe

#NetBackup Storage Lifecycle Manager Service
nbstserv.exe

#NetBackup Service Monitor Service
nbsvcmon.exe

#NetBackup Vault Manager Service
nbvault.exe

#NetBackup Volume Manager Service
vmd.exe

#Adaptive Server Anywhere - VERITAS_NB Service
dbsrv11.exe

#Veritas (Symantec) Private Branch Exchange Service
pbx_exchange.exe

#Veritas process used when NBU is highly available
monitor_server.exe
 

For Directory Exclusions:

#Exclusion folders for the NetBackup servers
 
...\Program Files\Veritas\Volmgr\
...\Program Files\Veritas\NetBackup\
...\Program Files\Veritas\NetBackupDB\Win32\
...\Program Files\Veritas\VxPBX\
...\Program Files (x86)\Veritas\VxPBX\
 
#Snapshot Directory gets populated when a cache file is created
 
...\ProgramFiles\VERITAS\Netbackup\online_util\fi_cntl

 
For directory exclusions, ensure to include the correct drive location for exclusions to run properly. For example, C:\Program Files\Veritas\Volmgr\.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1101806
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