Summary
The following error appears when upgrading to OfficeScan 10.6 SP2:
"Setup has detected a newer version of Officescan on your system. Setup Aborted."
Details
To resolve this:
- Open the Registry Editor.
- Go to the following registry location:
For 32-bit:HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\OfficeScan\service\Information.For 64-bit:HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\OfficeScan\service\Information.
- Change the value of the following registry keys to "0":
- Server_Build
- ServicePack_Build
- Install Officescan 10.6 SP2.