- You fail to release a quarantined mail and the web console shows that the action is "Unsuccessful".
- When resending quarantined mail to external address, the remote server rejects the connection and shows the following error message:
#550 5.6.2 SMTPSEND.BareLinefeedsAreIllegal; message contains bare linefeeds, which cannot be sent via DATA ##
2014/01/14 11:38:31 Z [1968 :13972] [servwebuiprocessor.dll][webui_UIHandlerManager.cpp( 176)] [DEBUG] ==> CWebUIHandlerManager::LoadHandler(pszModuleFileName = uiWebAdministration.dll)
2014/01/14 11:38:31 Z [1968 :13972] [servwebuiprocessor.dll][webui_UIHandlerManager.cpp( 218)] [DEBUG] <== CWebUIHandlerManager::LoadHandler(pszModuleFileName = uiWebAdministration.dll), [RETURN=0000000029B67F60]
2014/01/14 11:38:31 Z [1968 :13972] [servwebuiprocessor.dll][webui_UIHandlerManager.cpp( 338)] [DEBUG] ==> PF_WEB_UI_FREE: uiWebAdministration.dll
2014/01/14 11:38:31 Z [1968 :13972] [servwebuiprocessor.dll][webui_UIHandlerManager.cpp( 340)] [DEBUG] <== PF_WEB_UI_FREE: uiWebAdministration.dll
2014/01/14 11:38:31 Z [1968 :13972] [servwebuiprocessor.dll][webui_UIHandlerManager.cpp( 353)] [DEBUG] <== CWebUIHandlerManager::FreeReplyData()
2014/01/14 11:38:31 Z [1968 :13972] [servwebuiprocessor.dll][webui_UIController.cpp( 399)] [DEBUG] <== CWebUIController::FlowControl(iMsgID=1011), [RETURN=1]
2014/01/14 11:38:31 Z [1968 :15004] [cmdquarantinemanager.dll][QuarantineManagerTask.cpp( 598)] [DEBUG] ::: strAttachDisplayname=FW: Interviews for Thursday and Friday.eml
2014/01/14 11:38:31 Z [1968 :15004] [cmdquarantinemanager.dll][QuarantineManagerTask.cpp( 625)] [ERROR] Send(), Failed.
2014/01/14 11:38:31 Z [1968 :15004] [utilexchangeserver.dll][util_ExchangeServer.cpp(2598)] [DEBUG] <== CExchangeServer::CExchangeServer()
2014/01/14 11:38:31 Z [1968 :15004] [utilexchangeserver.dll][util_ExchangeServer.cpp(2132)] [DEBUG] ServerRoleCache::GetServerRole=14,server=CEREX01
2014/01/14 11:38:31 Z [1968 :15004] [utilexchangeserver.dll][util_ExchangeServer.cpp(2725)] [DEBUG] CExchangeServer::GetServerRole=14
2014/01/14 11:38:31 Z [1968 :15004] [cmdquarantinemanager.dll][QuarantineManagerTask.cpp( 470)] [DEBUG] ::: iExchangePlatform = 8, iExchangeServerRole = 14
2014/01/14 11:38:31 Z [1968 :15004] [cmdquarantinemanager.dll][QuarantineManagerTask.cpp( 490)] [DEBUG] Resend: get failed ResendSwitchCdoToEws = 0, error code:0
- On the Exchange Server, open the registry editor (regedit.exe).
Important: Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
- Go to the following registry hive:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Exchange\CurrentVersion
- Add the following keys:
Name: ResendSwitchCdoToEws
Type: REG_DWORD
Data value: 1Note: The Type should be a DWORD 32-bit value and the Data value could either be hexadecimal or decimal.Name: EWSInternalUrl
Type: REG_SZ
Data value: https://{Exchange server hostname or FQDN}/EWS/Exchange.asmxNote: The Type should be a string value. Do not include the braces in the Data value. - Restart the ScanMail for Microsoft Exchange Master Service.
- Resend the email.