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Unable to delete proxy server on Deep Security 9.0 console

    • Updated:
    • 15 Apr 2014
    • Product/Version:
    • Deep Security 9.0
    • Platform:
    • Windows 2008 Server R2
Summary
The following error message appears when deleting a proxy from the console:
One or more Proxy Servers could not be deleted because they are in use.
One or more proxy servers could not be deleted because they are in use
However, after checking all settings in the web console, you cannot find any proxy in use.
Details
Public
This issue occurs because the proxy entry in the database is corrupted. To resolve the issue, delete the proxy from the database:
  1. Open the Microsoft SQL Server Management Studio.
  2. Log in to the DSM database.
  3. Expand Database in Object Explorer and select the DSM database.
  4. Right-click the DSM database and click New Query. A query window will open.
  5. Run the query "select * from proxies;" to see the proxy settings which have been configured on the console.
  6. Identify which one needs to be deleted, and then delete it from the database using either of the following SQL commands:
    • delete from proxies where ProxyID =<proxy ID>
    • delete from proxies where Name = 'name of proxy'
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1102481
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