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Compatibility issue between Internet Explorer (IE) 11 and OfficeScan 10.6 SP2/SP3 web console

    • Updated:
    • 14 Jul 2014
    • Product/Version:
    • OfficeScan 10.6
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2008 Enterprise
    • Windows 2012 Enterprise
Summary
When you access the OfficeScan (OSCE) 10.6 Service Pack (SP) 2 or SP3 web console using IE 11, the following pages are not properly displayed:
  • Spyware/Grayware Restore
  • Spyware/Grayware Approve List
  • Web Reputation Service Approved/Blocked List
Details
Public
To resolve this issue, apply one of the following hot fixes:
  • Hot fix 3513 for OSCE 10.6 SP2
  • Hot fix 5468 for OSCE 10.6 SP3
Request the hot fix from Trend Micro Technical Support.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Upgrade
Solution Id:
1102672
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