Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Products supporting license renewal and deployment of new activation codes in Control Manager (TMCM) 6.0 Service Pack (SP) 1

    • Updated:
    • 30 Jan 2015
    • Product/Version:
    • Control Manager 6.0
    • Platform:
    • Windows 2003 Server R2
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Enterprise
    • Windows 2012 Server Essentials
    • Windows 2012 Web Server Edition
Summary
All products under the Complete User Protection (CUP) program supports license renewal and the deployment of new activation code (AC). This article lists the different products under CUP program.
Details
Public
License renewal is the method of extending the expiration date or number of user licenses through an AC. This needs to be communicated first with your Trend Micro sales representative.
After the changes have been made, you can then extend the AC by renewing managed product licenses via the License Management screen.
You can also deploy new ACs to new products. Refer to the Knowledgebase article: Adding and updating the Product License for Control Manager (TMCM) and managed product.
The list below shows the products products under the CUP program that support both license renewal and activation code deployment.
ProductSupports license renewal through TMCMSupports deployment of new activation codes through TMCM
All supported versions of Officescan Corporate Edition (OSCE)YesYes
All supported versions of Interscan Web Security Virtual Appliance (IWSVA)YesYes
All supported versions of Interscan Messaging Virtual Appliance (IMSVA)YesNo
PortalProtectYesYes
ScanMail for Domino 5.0 and above and ScanMail for IBM Domino 5.6 and aboveYesYes
All supported versions of ScanMail for ExchangeYesYes
All supported versions of IM SecurityYesYes
All supported versions of IM SecurityYesYes
Interscan Web Security as a ServiceN/AYes
Hosted Email ServicesN/AYes
Worry-Free Business as a ServiceN/AYes
Trend Micro Mobile Security 9.0 Service Pack 1 and aboveYesYes
Trend Micro Security for Mac 2.0 Service Pack 1 and aboveYesYes
Trend Micro Endpoint Encryption 5.0 Patch 1 and aboveYesYes
Premium
Internal
Rating:
Category:
Register
Solution Id:
1102817
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.