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Product installer of Smart Protection Suite is launched twice

    • Updated:
    • 15 Apr 2014
    • Product/Version:
    • Smart Protection Complete 1.0
    • Smart Protection for Endpoints 1.0
    • Platform:
    • Windows 2008 Server R2
Summary
You experience that the product installer is launched twice when you are installing a product using the Smart Protection Deployment Kit.
Details
Public
The installer will be launched more than once if the Deployment Kit needs to download and install the latest Service Pack or product patch of the product you are installing.
For example, you are installing Control Manager (TMCM).
TMCM Installation
A message appears saying that the installation is successful
TMCM 6.0 installed
But the product installer window reappears and launches once again.
TMCM SP PAtch installing
The second installation happens because the Deployment Kit is required to install the latest product version. TMPatch implements the latest Service Pack or patches available for TMCM that is not included in the Deployment Kit.
Currently, there is no workaround to stop the product installer from launching more than once.
Premium
Internal
Rating:
Category:
Deploy; Install
Solution Id:
1102918
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