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Quarantine Query result page does not show all the attachment information

    • Updated:
    • 18 Nov 2014
    • Product/Version:
    • InterScan Messaging Security Virtual Appliance 8.2
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan Messaging Security Virtual Appliance 9.0
    • Platform:
    • N/A N/A
Summary
When you navigate to Mail Areas & Queues > Query > Quarantine, the InterScan Messaging Security Virtual Appliance (IMSVA) displays only the attachments that violated a policy.
Details
Public
By default, IMSVA 8.2 and 8.5 does not show the attachment name if it does not trigger any rule.
To show all attachment details:
  1. Connect to the database using the following command on the parent device:
    /opt/trend/imss/PostgreSQL/bin/psql imss sa
  2. Insert the "ShowAllAttachmentsOnQueueQueryPage" key into tb_global_setting and set its value to 'yes'.
    insert into tb_global_setting
    values('adminui','ShowAllAttachmentsOnQueueQueryPage','yes','imss.ini','');
  3. Exit the database console using the "\q" command.
  4. Restart the admin user interface using the "S99ADMIN restart" command.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1102946
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