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"The amount of free disk space on the OfficeScan server computer is low" appears on the OfficeScan dashboard

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
Summary

The OfficeScan (OSCE) server requires a certain amount of free disk space when the Integrated Smart Protection Server (SPS) performs a pattern update.

If the disk space is lower than the threshold, the OSCE server console displays the following:

The amount of free disk space on the OfficeScan server computer is low.
Free up at least {x}GB of disk space on the OfficeScan server computer by deleting unnecessary files.

Details
Public

To free some disk space:

  1. Run the Windows Disk Cleanup.
  2. Delete or move the unnecessary files to a different disk.
  3. You may also free some disk space on the OSCE server.
    1. Adjust the log maintenance date.
      1. Open the OSCE server console.
      2. Go to Logs > Log Maintenance.
      3. Modify the log maintenance day.
    2. Adjust the Quarantine folder capacity and maximum size for a single file.
      1. Open the OSCE server console.
      2. Go to Administration > Settings > Quarantine Manager.
      3. Modify the Quarantine folder capacity and maximum size for a single file.
    3. Move the database backup file to a different location.
      1. Open the OSCE server console.
      2. Go to Administration > Settings > Database Backup.
      3. Take note of the current backup path.
      4. Move the folders to another disk location.
      5. Modify the backup path and click Save.
  4. Back up and delete the following access logs on the Integrated SPS:
    • [Server Path]\PCCSRV\WSS\access.log
    • [Server Path]\PCCSRV\WSS\lwcs\access.log
Premium
Internal
Partner
Rating:
Category:
Install
Solution Id:
1102947
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