Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Cannot install Trend Micro Security for Mac (TMSM) 2.0 on a domain controller

    • Updated:
    • 8 Dec 2016
    • Product/Version:
    • Trend Micro Security for Mac 2.0
    • Platform:
    • Macintosh Leopard
    • Macintosh Lion
    • Macintosh Mavericks
    • Macintosh Mountain Lion
    • Macintosh Snow Leopard
Summary

You are unable to install Trend Micro Security for Mac (TMSM) 2.0 on a domain controller.

Unable to install Security for Mac (TMSM) 2.0

Details
Public

To install TMSM 2.0 on a domain controller:

For TMSM on OfficeScan (OSCE) 10.0/10.5/10.6 with SQL Express 2008

  1. Create an InstallCfgFile.ini file with the following content:
    [SQLSERVER2008]
    SQLSVCACCOUNT="NT AUTHORITY\SYSTEM"
  2. Move the InstallCfgFile.ini to the ...OfficeScan\PCCSRV\Admin\Utility\SQL folder
  3. Install TMSM.

For TMSM on OSCE 11

  1. Go to the OfficeScan\PCCSRV\Admin\Utility\SQL folder and open the InstallCfgFile.ini file
  2. Change the value of the SQLSVCACCOUNT setting from "NT AUTHORITY\NETWORK SERVICE" to "NT AUTHORITY\SYSTEM"
  3. Install TMSM.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1102950
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.