Missing features after entering the Activation Code (AC) for Mobile Security (TMMS)

- Updated:
- 24 Nov 2016
- Product/Version:
- Mobile Security For Enterprise 9.2
- Platform:
- Windows 2003 Server R2
- Windows 2008 Server R2

Summary

Using the trial version, you had access to all the features of TMMS 9.0, but when you entered your AC inthe console, the Policy, App Management, and the Exchange Connector features are missing.

Details

There are two (2) types of TMMS AC/license:

Device Management is the full version license with all the features available.
Device Security always comes bundled with other Trend Micro such as OfficeScan. This is the TMMS license that has limited features.

If you need the full version, contact Trend Micro or a Trend Micro reseller.

Rating:

Category:

Configure; Troubleshoot; Install; Upgrade; Update

Solution Id:

1103150

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.