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Browser shows “HTTP Status 412” when opening the Deep Security console

    • Updated:
    • 17 Nov 2015
    • Product/Version:
    • Deep Security 8.0
    • Deep Security 9.0
    • Platform:
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Linux - Red Hat RHEL 6 64-bit
    • VMware ESX 4.0
    • VMware ESX 4.1
    • VMware ESX 5.0
    • VMware ESXi 4.0
    • VMware ESXi 4.1
    • VMware ESXi 5.0
    • VMware ESXi 5.1
    • VMware ESXi 5.5
    • VMware vCenter 5.0
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Server R2 Datacenter
    • Windows 2008 Server R2 with Hyper-V(TM)
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Enterprise
Summary

The browser shows the following error when you open the Deep Security Manager (DSM) console:

HTTP Status 412 - The server failed to start. Please see the server0.log in the installation directory for more information.

HTTP Status 412 - The server failed to start

The server0.log shows the following error:

SEVERE: Unable to initialize
java.lang.Exception: Insufficient Disk Space
at com.thirdbrigade.manager.core.Core.checkDiskSpace(Core.java:2033)
at com.thirdbrigade.manager.core.Core.startFull(Core.java:390)
at com.thirdbrigade.manager.core.Core.startFull(Core.java:261)
at com.thirdbrigade.manager.webclient.initialization.InitializeServlet.init(InitializeServlet.java:65)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1026)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4421)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4734)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.startup.Embedded.start(Embedded.java:825)
at com.thirdbrigade.manager.service.Tomcat.startTomcat(Tomcat.java:134)
at com.thirdbrigade.manager.service.DSMService$WorkerThread.run(DSMService.java:226
Details
Public

As shown by server0.log, the issue occurs because the DSM has insufficient disk space, which makes the Apache Tomcat Web Server unable to start.

To resolve the issue, make sure there is enough available disk space to start the console.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1103151
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