Unable to upload files larger than 3 GB using a web browser in SafeSync for Enterprise (SSFE) 2.0

- Updated:
- 24 Nov 2016
- Product/Version:
- SafeSync for Enterprise 2.0
- SafeSync for Enterprise 2.1
- Platform:
- Windows 7 32-bit
- Windows 7 64-bit
- Windows Vista 32-bit
- Windows Vista 64-bit

Summary

When trying to upload files bigger than 3 GB using a web browser, you encounter these issues:

The progress bar will pop up but there is no progress shown. The bar stays at 0%.
The following error messages appear:
- Storage not available
- You have tried to store too many files

Details

These issues occur because most modern browsers have a maximum file size limit of 2-3 GB for uploads.

As a workaround, use a SafeSync client such as Windows or Mac OSX to upload large files.

Rating:

Category:

Troubleshoot

Solution Id:

1103311

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