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Unable to upload files larger than 3 GB using a web browser in SafeSync for Enterprise (SSFE) 2.0

    • Updated:
    • 8 May 2014
    • Product/Version:
    • SafeSync for Enterprise 2.0
    • SafeSync for Enterprise 2.1
    • Platform:
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
Summary
When trying to upload files bigger than 3 GB using a web browser, you encounter these issues:
  • The progress bar will pop up but there is no progress shown. The bar stays at 0%.
  • The following error messages appear:
    • Storage not available
    • You have tried to store too many files
Details
Public
These issues occur because most modern browsers have a maximum file size limit of 2-3 GB for uploads.
As a workaround, use a SafeSync client such as Windows or Mac OSX to upload large files.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1103311
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