- SafeSync accepts certificates in PEM format. The certificates are copied as text into the web console. If the certificate is in a different format, you may need to convert it first.
- The Intermediate Certificate (if available) must be included when importing the certificate. The normal sequence of the certificate chain should be: Server Certificate > Intermediate Certificate > Root Certificate.
- The certificate chain must be copied and pasted into the proper section of the SSFE web console all at once and in the right sequence.
- Certificate Attributes must also be included.
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Installing third-party certificates that require Intermediate Certificates in SafeSync for Enterprise (SSFE)
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