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Installing third-party certificates that require Intermediate Certificates in SafeSync for Enterprise (SSFE)

    • Updated:
    • 2 May 2014
    • Product/Version:
    • SafeSync for Enterprise 2.0
    • SafeSync for Enterprise 2.1
    • Platform:
    • Ubuntu 10.04 64-bit
Summary
Most server certificates provided by third-party Root Certificate Authorities (CAs) come with an Intermediate Certificate. Since the SSFE documentation does not mention how to include the Intermediate Certificates when updating the SSL certificate, this article describes what to consider to install these certificates.
Details
Public
When importing certificates in SSFE, the following must be considered:
  • SafeSync accepts certificates in PEM format. The certificates are copied as text into the web console. If the certificate is in a different format, you may need to convert it first.
  • The Intermediate Certificate (if available) must be included when importing the certificate. The normal sequence of the certificate chain should be: Server Certificate > Intermediate Certificate > Root Certificate.
  • The certificate chain must be copied and pasted into the proper section of the SSFE web console all at once and in the right sequence.
  • Certificate Attributes must also be included.
Most of the time, certificates provided by Root CAs are in PFX format. It is necessary to convert these certificates to PEM format first before it can be used in SSFE. You can convert these certificates using any Windows, Linux, or Mac system that has the OpenSSL tool. The SSFE server itself has OpenSSL and it can be used for this purpose. For procedures in converting certificates, refer to the Knowledge Base article: The SSL certificate is not valid. Specify a valid SSL certificate text and private key and try again" appears when updating the SSL certificate of SafeSync for Enterprise (SSFE).
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1103327
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