Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Opening encrypted files shared through Shareable Links in SafeSync for Enterprise (SSFE) 2.1

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • SafeSync for Enterprise 2.1
    • Platform:
    • Android All
    • iOS All
    • Macintosh Leopard
    • Macintosh Lion
    • Macintosh Snow Leopard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
Summary
You want to know the requirements needed to open a SSFE encrypted file shared through a Shareable Link.
Details
Public
To open SSFE encrypted files, you must meet the following requirements:
  • A SSFE account on the SSFE server where the file is hosted
  • A PC, Mac, iOS, or Android device with SSFE client installed
  • The SSFE client must be logged in to the SSFE server where the file is hosted
If you are accessing a SSFE account only through a web browser and the device does not have the SSFE client installed, you will not be able to decrypt and open the file even if you have a SSFE account.
Premium
Test Now
Internal
Rating:
Category:
Configure
Solution Id:
1103330
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles