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Unable to update the Intrusion Defense Firewall (IDF)

    • Updated:
    • 2 May 2014
    • Product/Version:
    • Intrusion Defense Firewall 1.5
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
Summary
You cannot update the IDF server. The server0.log shows the following:
WARNING: Update of Host agent communication info on success failed (HostName: xxx.xx.xxx.xxx ID: xxxx) failed due to an exception: java.sql.SQLException: The UPDATE statement conflicted with the FOREIGN KEY constraint "FRZYJMNVFRAVOENG". The conflict occurred in database "IDF", table "dbo.systemevents", column 'SystemEventID'.
Mar 6, 2014 9:55:56 AM com.companyname.manager.core.db.SystemEventPeer doAuditDataLossPreventionInsert SEVERE: Error trying to save System Event: java.sql.SQLException: Could not allocate space for object 'dbo.systemevents'.'SYSTEMEVENT_TIME' in database 'IDF' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.
Details
Public
The update fails due to a conflict with dbo.systemevents table. Upon checking an entry about the table, the error "Primary filegroup is full" shows, which means the database is full. The database server is installed on the same machine with OfficeScan (OSCE) server.
The SQL express is limited to 4 GB.
To prevent the issue, do one of the following:
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1103343
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