Summary
This article lists Frequently Asked Questions (FAQs) about HES which includes new features, new portal, registration and migration process.
Details
For more information on the new fetures of HES, refer to the following topic: What's New.
You have two ways to check if you have an HES license:
Option I: From the license
On the license key, you should see the following information:
Product ID: NMZCZZE2X
Product name: Hosted Email Security
Option II: From your Customer Licensing Portal (CLP) account
- Log in to CLP.
- Go to the My Products/Services tab. Hosted Email Security should be listed.
- For US and other regions: https://tm.hes.trendmicro.com
- For EMEA: https://tm.hes.trendmicro.eu
- For US and other regions
Inbound: in.hes.trendmicro.com
Outbound: relay.hes.trendmicro.com - For EMEA
Inbound: in.hes.trendmicro.eu
Outbound: relay.hes.trendmicro.eu
