Email subject line shows extra and missing spaces between words

- Updated:
- 13 May 2014
- Product/Version:
- InterScan for Cisco CSC-SSM 6.6
- Platform:
- N/A N/A

Summary

When emails pass through InterScan for Cisco CSC-SSM 6.6, the following occur in the subject line of the mail:

additional white spaces are inserted
spaces between words are removed

Details

Preliminary investigation shows that the issue may be related to the content scanning functionality and does not occur when all features are disabled. It occurs only on emails with certain characteristics, but users can still see the correct email content. The impact/severity is low.

The issue is still under investigation. This KB article will be updated once new information becomes available.

Rating:

Category:

Troubleshoot

Solution Id:

1103452

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