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Worry-Free Business Security (WFBS) Antispam (TMAS) toolbar not working in Office 2013 Click-to-run

    • Updated:
    • 20 May 2014
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
Summary
This article explains if WFBS supports OL2013 Click-to-run deployment and what customers can do to resolve the TMAS toolbar that is not working.
Details
Public
WFBS 9.0 currently does not support OL2013 Click-to-run deployment due to COM interface issues.
Below are options you can implement to avoid receiving spam emails.
Option 1
If you are using Exchange Server on-premise, you may upgrade your license to WFBS-Advanced version. This version has the Messaging Security component that protects the Exchange Server from receiving spam emails and emails with malicious attachments.
Option 2
Use Trend Micro Hosted Email Security (HES). This is a hosted service that also protects users from receiving spam emails or emails with malicious attachments. As a hosted service, it does not require additional hardware/software. All scanning hardware and software are operated and maintained offsite at Trend Micro’s secure data centers. This allows HES to work with Exchange Server on-premise or even if your emails are hosted by third-party hosting providers.
Premium
Internal
Rating:
Category:
Install; SPEC
Solution Id:
1103521
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