Stop the following TMCM services:
- Trend Micro Common CGI
- Trend Micro Control Manager
- Trend Micro Management Infrastructure
- Right-click ..Control Manager\DBCleanupTool.exe and select Run as Administrator.
Select the following:
- Invalid Log
- Temp Log
- Command Tracking Log (All)
- Unregistered Product List
- Invalid Engine/Pattern Version
- Click Start.
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Create a technical support case if you need further support.
"Unable to perform update. A manual or scheduled update is in progress…” appears when performing a manual update in Control Manager (TMCM)
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