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Updating the Comodo certificate on Deep Security 9.0

    • Updated:
    • 18 Jul 2014
    • Product/Version:
    • Deep Security 9.0
    • Platform:
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 2012 Enterprise
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
Summary
The Anti-Malware Solution Platform (AMSP) of Deep Security Agent (DSA) uses Comodo for its digital signature. Use this update procedure if you have not enabled Windows update and you have installed DSA clients in an isolated network environment.
This will ensure that the Comodo certificate is in the trusted certificate store and that the DSA will be able to download anti-malware components and pattern files, thus avoiding “Anti-malware driver is offline or not installed” events.
Details
Public
To update the certificate on a Windows machine without direct Internet connection:
  1. Download the Comodo root and intermediate certificates.
    Note: The password for the ZIP file is "novirus".
  2. Install every certificate on the affected DSA clients:
    1. Open the certificate and click the Install Certificate button.
      install Comodo certificate
      The Certificate Import Wizard will appear.
    2. Click Next.
    3. Select Place all certificates in the following store and click Browse.
    4. Tick Show physical stores and click Trusted Root Certification Authorities > Local Computer > OK.
       trusted root certificate store on local computer
      If Local Computer is not available under Trusted Root Certification Authorities:
      1. Open the Run window.
      2. Type “MMC” and click OK. The Console1 window will open.
      3. Click the File menu and select Add/Remove Snap-in.
      4. Select Certificates on the left panel and click the Add button.
      5. In the Certificates snap-in window, select Computer account and then click Next.
      6. In the Select Computer window, select the Local computer radio button and click Finish > OK.
      7. Expand Certificates > Trusted Root Certification Authorities in the left panel and then click the Certificates folder.
      8. Click the Action menu > All tasks and then import  the Comodo certificates.
    5. Click Finish. The message "The import was successful"  will appear.
      certificate was imported successfully
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install
Solution Id:
1104241
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