Web Reputation Services (WRS) is available on OfficeScan client but not on the server console

Summary

The OfficeScan (OSCE) server console does not show the server platform WRS. However, the OfficeScan client does not encounter this issue.

Details

The issue happens because the AD policy "LAN Manager Authentication Level" is set to "Send LM & NTLM response" by default.

To resolve the issue, change it to "Send LM & NTLM - use NTLMv2 session security if negotiated".

Open the Group Policy Management.
Navigate to Forest name > Domains > Domain name of the Group Policy object (GPO) that you want to edit, and then double-click Group Policy Objects.
Right-click the GPO, and then click Edit.
On the Group Policy Object Editor console, go to the computer's Configuration > Windows Settings > Security Settings.
Click Local Policies and select Security Options.
Set the "LAN Manager Authentication Level" to Send LM & NTLM - use NTLMv2 session security if negotiated.

Rating:

Category:

Troubleshoot

Solution Id:

1104256

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.