Https scan for Web Reputation, URL Filtering, and Approved/Blocked URLs does not work in Internet Explorer (IE) versions 7-11

- Updated:
- 22 May 2017
- Product/Version:
- Worry-Free Business Security Services 5.7
- Worry-Free Business Security Services 6.1
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- Windows 2012 Enterprise
- Windows 8.1 32-bit
- Windows 8.1 64-bit

Summary

Know why the https scan for Web Reputation, URL Filtering, and Approved/Blocked URLs does not work in IE 7-11 and how to resolve the issue.

Details

The https scan of Web Reputation, URL Filtering, and Approved/Blocked URLs will not work if the "Enable third-party browser extensions" option is not ticked in the Advanced section of Internet Options.

Enable third-party browser extensions is not selected

To enable the https scan:

Go to Internet Options > Advanced. Tick the Enable third-party browser extensions option.
Close all opened browsers and reopen them again.
Visit the https site to verify that it is blocked.

Rating:

Category:

Troubleshoot; Deploy; Migrate

Solution Id:

1104923

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