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Https scan for Web Reputation, URL Filtering, and Approved/Blocked URLs does not work in Internet Explorer (IE) versions 7 to 11

    • Updated:
    • 23 Aug 2019
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services 6.1
    • Worry-Free Business Security Services 6.2
    • Worry-Free Business Security Services 6.3
    • Worry-Free Business Security Services 6.3
    • Worry-Free Business Security Services 6.5
    • Worry-Free Business Security Services 6.5
    • Worry-Free Business Security Services 6.6
    • Worry-Free Business Security Standard 9.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2012 Enterprise
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
Summary

Know why the https scan for Web Reputation, URL Filtering, and Approved/Blocked URLs does not work in IE 7-11 and how to resolve the issue.

Details
Public

The https scan of Web Reputation, URL Filtering, and Approved/Blocked URLs will not work if the "Enable third-party browser extensions" option is not ticked in the Advanced section of Internet Options.

For Internet Explorer, HTTPS checking requires an additional browser add-on.

Enable third-party browser extensions is not selected

To enable the https scan:

  1. Go to Internet Options > Advanced. Tick the Enable third-party browser extensions option.

    Enable third-party browser extensions

  2. Close all opened browsers then open them again.
  3. Visit the https site to verify that it is blocked.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Migrate
Solution Id:
1104923
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