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Uninstalling the Endpoint Security Platform (ESP) Agent using the BES Client Installer

    • Updated:
    • 2 Sep 2014
    • Product/Version:
    • Endpoint Security Platform 8.0
    • Endpoint Security Platform 8.1
    • Endpoint Security Platform 8.2
    • Platform:
    • Windows 7 32-bit
    • Windows Vista 32-bit
    • Windows XP Professional
Summary
Remove the ESP Agent component using the BES Client Installer found in the ESP Server.
Details
Public
To uninstall the ESP Agent via the BES Client Installer:
  1. Log in to ESP Server.
  2. Go to the "...\BigFix Enterprise\BES Installers\BESClientDeploy\BigFixInstallSource\ClientInstaller" directory.
  3. Copy the following files:
    • masthead.afxm
    • setup.exe
  4. Save the files in a local temporary folder on the target computer.
  5. Double-click the setup.exe application file.
  6. Select Remove and click Next to proceed.
  7. Click the Remove to start uninstalling the agent component.
  8. Click the Finish button to complete the ESP Agent removal.
Premium
Internal
Rating:
Category:
Troubleshoot; Uninstall
Solution Id:
1105031
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