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“Access Threat Connect using valid parameters” appears when accessing the Threat Connect link using Internet Explorer (IE) in Deep Discovery Email Inspector (DDEI) 2.0

    • Updated:
    • 5 Sep 2014
    • Product/Version:
    • Deep Discovery Email Inspector 2.0
    • Deep Discovery Email Inspector 2.0
    • Platform:
    • N/A N/A
Summary
When you click on the Threat Connect link in the DDEI Admin UI using IE as a browser, it gets redirected to an error page:
"Access Threat Connect using valid parameters"
Details
Public
There are three workarounds to resolve this issue:
  • Use another browser.
  • In IE, add https://ddei2-threatconnect.trendmicro.com to the Trusted Sites list.
  • Disable the Protected Mode in the Internet zone.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1105086
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