“Access Threat Connect using valid parameters” appears when accessing the Threat Connect link using Internet Explorer (IE) in Deep Discovery Email Inspector (DDEI) 2.0

- Updated:
- 30 Dec 2019
- Product/Version:
- Deep Discovery Email Inspector 2.0
- Deep Discovery Email Inspector 2.0
- Platform:
- N/A N/A

Summary

When you click on the Threat Connect link in the DDEI Admin UI using IE as a browser, it gets redirected to an error page:

"Access Threat Connect using valid parameters"

Details

There are three workarounds to resolve this issue:

Use another browser.
In IE, add https://ddei2-threatconnect.trendmicro.com to the Trusted Sites list.
Disable the Protected Mode in the Internet zone.

Rating:

Category:

Troubleshoot

Solution Id:

1105086

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