- Verify if TMCM is using Windows Authentication or not.
- Open the Services applet.
- Locate the following services:
- Trend Micro Control Manager
- Trend Micro Management Infrastructure
- Check if the services are using Windows accounts and take note of the account names. This means that they are using Windows authentication.
If the services are using LocalSystem accounts, then they are using SQL Authentication and you do not need to use the steps provided in this KB article.
- Use the CPAU tool to generate authentication files. The CPAU is a freeware tool used to start a process in an alternate context.
- Download the CPAU tool.
- Save the tool in a temporary folder in the TMCM server (e.g. c:\temp).
- Open a command prompt as Administrator.
- Execute the following command:
cpau –u <TMCM service account> -p <Account_Password> -ex <TMCM_patch_sp_hf> -file <command_file> -encFor example:
cpau -u WINDOWS-4QPBQ2O\BBB -p [BBB’s password] -ex tmcm_60_win_en_sp1_r2.exe -file Install.txt –encClick image to enlarge.This command will save a service account's details in an encrypted file "Install.txt". This command should only be executed once (if the service account password is not changed).
- Execute the following command to install the TMCM patch, service pack, or hot fix:
Cpau –file <command_file> -decClick image to enlarge.
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Installing Control Manager (TMCM) patches, service packs, and hot fixes when using Windows Authentication to connect to the SQL Server
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