- Go to the MSA computer and stop the Trend Micro Messaging Security Agent Master Service.
- Open the registry and look for the following entry or create the entry if it does not exist:
Important: Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Exchange\CurrentVersion
- Edit the registry entry by changing the value to 1 to enable SkipBlockingFilesInsideOffice2007Files.
- Start the Trend Micro Messaging Security Agent Master services.
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Configuring the Messaging Security Agent (MSA) to allow ZIP files with .XLSX files in Worry-Free Business Security (WFBS)
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