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RedHat, CentOS, and Oracle 32-bit Linux show “Anti-Malware Engine Offline” status on the Deep Security Manager (DSM) console

    • Updated:
    • 14 Sep 2015
    • Product/Version:
    • Deep Security 9.5
    • Deep Security 9.6
    • Platform:
    • CentOS 5.4 32-bit
    • CentOS 5.5 32-bit
    • CentOS 5.6 32-bit
    • CentOS 5.7 32-bit
    • CentOS 5.8 32-bit
    • CentOS 6 32-bit
    • CentOS 6.1 32-bit
    • CentOS 6.2 32-bit
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Oracle Linux 5 32-bit
    • Oracle Linux 6 32-bit
Summary
The Anti-Malware engine on RHEL 5, CentOS 5, and Oracle 5 Linux (32-bit) systems does not start. Thus, the “Anti-Malware Engine Offline” status appears on the DSM console.
Anti-Malware Engine Offline status
Click image to enlarge.
Details
Public
On RedHat, CentOS, and Oracle Linux systems, SELinux is enabled by default. This prevents the Anti-Malware engine from loading, causing the offline status on the DSM console.
Execute the “[root@localhost]$ sestatus” command to check the SELinux status:
SELinux status: enabled
SELinuxs mount: /selinux
Current mode: enforcing
Mode from config file: enforcing
Policy version: 21
Policy from config file: targeted
To resolve the issue, do any of the following:
  • Do not enable the SELinux option during the initial installation of the OS.
  • If it has already been enabled, disable it by following the steps in this article: Enable or Disable SELinux.
  • Permit the User (administrator/root) to allow access to the program under SELinux enable mode.
    1. Change libvsapi.so file context type to “textrel_shlib_t” using the following command:
      #chcon –t textrel_shlib_t /opt/ds_agent/lib/libvisapi.so
    2. Reload the ds_am engine by executing this command:
      #service ds_agent restart
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install
Solution Id:
1105392
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