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Poor performance of InterScan Messaging Security on Windows Server 2012 Hyper-V host that uses a Broadcom NIC card

    • Updated:
    • 14 Sep 2015
    • Product/Version:
    • InterScan Messaging Security Suite 7.0 Windows
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Suite 7.5 Windows
    • InterScan Messaging Security Virtual Appliance 8.2
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan Messaging Security Virtual Appliance 9.0
    • Platform:
    • Windows 2012 Enterprise
    • Windows 2012 Standard
    • Windows 2012 Standard R2
Summary
You experience performance issues after installing IMSS or IMSVA on Windows Server 2012 Hyper-V host using a Broadcom NIC card.
Details
Public
To resolve the issue, check the Windows 2012 Broadcom Ethernet driver version. To see what what driver version you are using, refer to the Broadcom article: Determining the Correct Driver for Broadcom Ethernet Products.
If the version is lower that 16.2.0.4, upgrade to a driver that is 16.2.04 or later.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install; Upgrade
Solution Id:
1105545
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