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Google Maps issues in InterScan Web Security Virtual Appliance (IWSVA) 5.6

    • Updated:
    • 24 Oct 2014
    • Product/Version:
    • InterScan Web Security Virtual Appliance 5.6
    • Platform:
    • N/A N/A
Summary
When using Google Maps, you cannot zoom, click on map point, and put a pin.
Details
Public
You encounter this issue due to how IWSVA interprets the Accept-Encoding HTTP header. One of its parameters is set in a way that the content is accepted in identity format only and not in gzip format. The Google Maps has contents in gzip format, thus, you encounter issues navigating the website.
To resolve the issue, modify the "disallow_gzip_encoding" parameter:
  1. Log in to the IWSVA server using SSH as the "root" user.
  2. Edit the /etc/iscan/intscan.ini file.
  3. Look for the "disallow_gzip_encoding" parameter.
  4. Change its value to “no”.
    The parameter should look like this:
    disallow_gzip_encoding=no
  5. Restart IWSVA HTTP services using the following commands:
    # /etc/iscan/S99ISproxystop
    # /etc/iscan/S99ISproxy start
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1105561
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