Unable to open verification link of Trend Micro Encryption for Email (TMEE)

Summary

Link cannot be opened after clicking the email address verification of TMEE.

In IE:

In Chrome:

Details

This issue occurs due to the following reasons:

The hostname "localhost" IP address cannot be resolved. IP address should be 127.0.0.1 in IPv4 or ::1 in IPv6 by default.
The hostname "localhost" can be resolved only via IPv6.

To completely access the verification link you may modify the link by changing the "localhost" to "127.0.0.1". See the example below:

Email Address Verification URL is:

http://localhost:80/?regid=26998&user=email@email.com&BIDFromEmail=email@email.com
&client=468089501&lientreg=I7nngrVU0zmR3KZcnzUYwQ==

Change it to:

http://127.0.0.1:80/?regid=26998&user=email@email.com&BIDFromEmail=email@email.com
&client=468089501&clientreg=I7nngrVU0zmR3KZcnzUYwQ==

Rating:

Category:

Troubleshoot; Deploy; Install; Register

Solution Id:

1105583

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