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Scan Engine and Pattern File Support Policy of Trend Micro

    • Updated:
    • 5 Dec 2016
    • Product/Version:
    • Advanced Reporting and Management for InterScan Web Security 1.5
    • Advanced Reporting and Management for InterScan Web Security 1.6
    • Control Manager 6.0
    • Core Protection Module 10.5
    • Core Protection Module 10.6
    • Damage Cleanup Services 3.2
    • Data Loss Prevention Endpoint 5.5
    • Data Loss Prevention Network Monitor 2.0
    • Deep Discovery Advisor 3.0
    • Deep Discovery Analyzer 5.0
    • Deep Discovery Analyzer 5.1
    • Deep Discovery Email Inspector 2.0
    • Deep Discovery Inspector 3.0
    • Deep Discovery Inspector 3.2
    • Deep Discovery Inspector 3.5
    • Deep Discovery Inspector 3.6
    • Deep Security 8.0
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security for Web Apps 2.0
    • Email Encryption Gateway 5.5
    • Encryption for Email 5.7
    • Endpoint Application Control 1.0
    • Endpoint Encryption 3.0 DriveArmor
    • Endpoint Encryption 3.0 File Encryption
    • Endpoint Encryption 3.1 PolicyServer
    • Hosted Email Security 1.0
    • InterScan Messaging Security Appliance 5000 1.0
    • InterScan Messaging Security Appliance 5000 7.0
    • InterScan Messaging Security Suite 7.1 Linux
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan VirusWall 7.0
    • InterScan Web Security as a Service 1.9
    • InterScan Web Security Suite 3.1 Linux
    • InterScan Web Security Suite 3.1 Solaris
    • InterScan Web Security Suite 3.1 Windows
    • InterScan Web Security Virtual Appliance 5.5
    • InterScan Web Security Virtual Appliance 5.6
    • InterScan Web Security Virtual Appliance 6.All
    • Intrusion Defense Firewall 1.0
    • Intrusion Defense Firewall 1.5
    • OfficeScan 10.6
    • OfficeScan 11.0
    • PortalProtect 2.1
    • Remote Manager 3.3
    • ScanMail for Exchange 10.2
    • ScanMail for Exchange 11.0
    • ScanMail for Exchange 12.0
    • ScanMail for Lotus Domino 5.0 AIX
    • ScanMail for Lotus Domino 5.0 zLinux
    • ServerProtect for EMC Celerra 5.8
    • ServerProtect for Linux 3.0
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • ServerProtect for Network Appliance Filer 5.8
    • ServerProtect for Storage 6.0
    • Smart Protection Server 3.0
    • Threat Discovery Appliance 2.5
    • Threat Discovery Appliance 2.6
    • Trend Micro Mobile Security (Enterprise) 7.0 Advanced
    • Trend Micro Mobile Security (Enterprise) 7.0 Standard
    • Trend Micro Mobile Security (Enterprise) 7.1 Advanced
    • Trend Micro Mobile Security (Enterprise) 7.1 Standard
    • Trend Micro Mobile Security (Enterprise) 8.0
    • Trend Micro Mobile Security (Enterprise) 9.0
    • Trend Micro Portable Security 1.1
    • Trend Micro Security for Mac 1.5
    • Trend Micro Security for Mac 2.0
    • Trend Micro Smart Protection Server 2.5
    • Trend Micro Smart Protection Server 2.6
    • Worry-Free Business Security Standard/Advanced 6.0
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • N/A N/A
Summary

Know about the Core Technology Engine and Pattern File support terms.

Details
Public

Engineering Support 

Trend Micro provides engineering support (bug fixes, modifications and enhancements) for the most recently released version of each Core Technology Engine only. Engineering support ends once a new version of an engine is released to all affected active update servers. Therefore, customers must install the most current version of each Core Technology Engine in order to receive bug fixes or engine modifications that protect them from the latest security threats.

Core Technology engine includes and is not limited to the following engines: Virus and Spyware Scan Engine, Damage Cleanup Engine, AntiSpam Engine, Behavior Monitoring Engine, Firewall Engine, AntiRootkit engine, ActiveUpdate engine, which can be updated by an active update mechanism.

End of Support and corresponding product patch release schedule for Non-Active Core Technology engines will be announced accordingly. 

Pattern File Support 

Trend Micro will continue to release pattern files that operate with a Core Technology Engine for six (6) months after a new Engine has been released on all platforms. For example, pattern file support for Scan Engine 6.9 ended in October 2004 since Scan Engine 7.0 was available on all platforms in April 2004.

Trend Micro does not warrant that new pattern files will operate effectively on older Core Technology engines once the more recent version has been released on all platforms for at least six (6) months.

Premium
Internal
Rating:
Category:
SPEC
Solution Id:
1105747
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