Escalate a support case regarding our product or virus/malware issues to Trend Micro Technical Support.
To submit a support case:
- Go to https://esupport.trendmicro.com/prechatform/nabu_corp.aspx.
- Fill out the form.
- Click the Start Chat button after completing the form. The Chat Support window will appear.
- Wait for the available engineer to assist you regarding your concern.