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Feature limitations of Hosted Email Security (HES) services

    • Updated:
    • 27 Jul 2018
    • Product/Version:
    • Hosted Email Security 1.9.8
    • Hosted Email Security 2.0
    • Hosted Email Security 3.0
    • Trend Micro Email Security 1.0
    • Platform:
    • N/A N/A
Summary
Know the limitations of the following HES service features:
  • Message
  • Attachment
  • End-user quarantine
Details
Public
Below are the limitations of HES services:
Message limitation
Per messageLimit
Size50 MB
Number of recipients per message1,000 recipients
Attachment limitation
Per attachment (ZIP/archive)Limit
Layers20 layers
Size (decompressed)User-configurable, up to 60 MB
Files count353 embedded files
Compression ratio100% compression
End-user Quarantine limitation
Per seatLimit
Approved sender list entries100 entries
Quarantine storageNo Limit
Retention period for quarantined messages30 Days
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install; Update
Solution Id:
1105817
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