- Make sure you have the latest version of Trend Micro SafeSync installed by checking this article:
Checking if you have the latest version of Trend Micro SafeSync installed
- Do either of the following:
- If you have an older version installed: Upgrade your program, and then proceed to the next step.
- If you already have the latest version: Proceed to the next step.
- Collect the necessary Trend Micro SafeSync logs, and then submit them to any of the following: If you need more help, check this article: Getting logs from Trend Micro SafeSync for Analysis
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Bandwidth limit settings not working on SafeSync for Business
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