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Bandwidth limit settings not working on SafeSync for Business

    • Updated:
    • 21 Sep 2016
    • Product/Version:
    • SafeSync for Business 5.1
    • Platform:
    • Macintosh Leopard
    • Macintosh Lion
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary
Resolve bandwidth limit settings that are not working on Trend Micro SafeSync Smart Drive.
Details
Public
To resolve this issue:
  1. Make sure you have the latest version of Trend Micro SafeSync installed by checking this article:
    Checking if you have the latest version of Trend Micro SafeSync installed
  2. Do either of the following:
    • If you have an older version installed: Upgrade your program, and then proceed to the next step.
    • If you already have the latest version: Proceed to the next step.
  3. Collect the necessary Trend Micro SafeSync logs, and then submit them to any of the following:
    If you need more help, check this article: Getting logs from Trend Micro SafeSync for Analysis
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1105833
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