SNMP reports a null eth0 card speed for InterSan Web Security Virtual Appliance (IWSVA)

- Updated:
- 11 Dec 2014
- Product/Version:
- InterScan Web Security Virtual Appliance 6.All
- Platform:
- Bare Metal N/A

Summary

When you try to get information from the SNMP, the network interface “eth0” of InterSan Web Security Virtual Appliance (IWSVA) shows “0”:

[root@xxx2~]# snmpwalk -v2c -c Something 192.168.1.12 | grep ifSpeed
RFC1213-MIB::ifSpeed.1 = Gauge32: 10000000
RFC1213-MIB::ifSpeed.2 = Gauge32: 0

[root@xxx2 ~]# snmpwalk -v2c -c Something 192.168.1.12 | grep ifDescr
RFC1213-MIB::ifDescr.1 = STRING: "lo"
RFC1213-MIB::ifDescr.2 = STRING: "eth0"

Details

This is a known issue in IWSVA.

The SNMP daemon uses ethtool to determine the speed of network interfaces. The network interface speed report shows incorrect information because the security SNMP daemon is being run as non-root user. The security risk of requiring SNMP daemon to run as root far outweighs the risk of denial-of-service.

If you want to get the correct IWSVA eth0 speed report, write the following information in static to the /etc/iscan/tmsnmpd.conf file:

interface eth0 6 1000000000

Restart the IWSVA service using “/usr/iwss/rcIwss restart” to reflect the change made.

Rating:

Category:

Configure; Troubleshoot; Deploy; Install

Solution Id:

1106288

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.