Collecting system logs on iOS 8.x devices

To collect the logs, do the following:

1. Download and install the iOS Console.
2. Run the iOS Console.
3. Plug in the iOS device. It should automatically load and show the device's system logs.

   

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4. To export the logs, go to File menu and then export logs.
5. Save the log files to the desired location and filename.

To collect the logs, do the following:

1. Download and install iTools.
2. Run iTools.exe.
3. Plug in the iOS device.
4. Select the iOS device from the left pane then expand options.

   

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5. Click Advanced > System logs.
6. To export the logs, click the Save button.
7. Save the file to the desired location and filename.

For Windows phone, built-in MDM agent is used to manage device. To collect its logs, you may refer to Windows Phone 8.1 MDM protocol documentation.