You cannot upload a Data Loss Prevention hot fix after applying the critical patch for preventing the cross-site scripting (XSS) attacks and cross-site request forgery (CSRF) attacks.
The following error message appears when uploading a hotfix or critical patch file:
The following are the related critical patches:
To resolve the issue:
- Contact Trend Micro Technical Support to get the appropriate tool for your DLP version.
- Extract the files and upload to the following DLP server location:
- Log in to the DLP server.
- Run the appropriate command for your DLP version:
For example, python /home/UpdatePatchType_55EN.py
The following message should appear when the process is completed:
You can now upload the new hot fixes or critical patches.