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Client can only view the computers within the same OfficeScan (OSCE) server VLAN during remote installation

    • Updated:
    • 13 Jan 2015
    • Product/Version:
    • OfficeScan 10.6
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Server Core
    • Windows 2008 Standard
    • Windows 2012 Enterprise
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary
When you remotely install the OSCE client using the Remote Install Feature in the web console, only the computers within the same Trend Micro Server VLAN can be seen.
Details
Public
OfficeScan uses Microsoft Windows API to get all the computer names. This process is similar on viewing all the network computers in the Network.
If the Network cannot display all the computers in the same domain, neither the OfficeScan. Thus, you can only see the computers within the same server VLAN.
Premium
Internal
Rating:
Category:
SPEC
Solution Id:
1106962
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