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Manually changing the Fully Qualified Domain Name (FQDN) of a Security Server in Worry-Free Business Security (WFBS)

    • Updated:
    • 6 Feb 2015
    • Product/Version:
    • Worry-Free Business Security Standard 8.0
    • Worry-Free Business Security Standard 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Small Business Server
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary

This procedure can be performed in the following scenarios:

  • You need to change the FQDN from WFBS Server after installation.
  • You prefer to use a new FQDN when restructuring the network. Reinstalling the product is not a good option for you. 
Details
Public

To manually set the FQDN of a Security Server:

  1. Stop the Security Server Master Service:
    1. Click Start > Control Panel. Double-click Administrative Tools and then Services.
    2. Look for Trend Micro Security Server Master Service, right-click on it and select Stop.
  2. Go to ...\Trend Micro\Security Server\PCCSRV and modify the file ofcscan.ini to create a name for the new server:
    [INI_SERVER_SECTION]
    Master_DomainName=%New_Hostname%
  3. Recreate the website using the srvdiag tool.
  4. Update the URL on the Security Server shortcut.
  5. Start the Trend Micro Security Server Master Service.
  6. Migrate agents using IPxFer, if necessary. 

If the procedure fails, contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Update
Solution Id:
1107714
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