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Changing Hook Agent Module Identity in Instant Messaging (IM) Security

    • Updated:
    • 7 Jul 2015
    • Product/Version:
    • Instant Messaging Security 1.5 MS LCS
    • Instant Messaging Security 1.5 MS OCS
    • Platform:
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 2008 Standard
Summary

Learn the steps to change IM Security Hook Agent (IMShookAgent) Identity after recreating the notification account as described in this Knowledge Base article.

 
This applies only to Instant Messaging version 1.5.
Details
Public

To change IMShookAgent Identity:

  1. Stop the following IM Security services:
    • Trend Micro IM Security Server
    • Trend Micro IM Security System Attendant
  2. Open the Component Services MMC (comexp.msc).
  3. Go to My Computer > COM+ Applications.
  4. Right-click the IMShookAgent and select Shut Down.
  5. Open a command prompt (cmd.exe) with Domain or Local Administrators privileges and change directory to C:\Windows\Microsoft.NET\Framework64\v2.0.50727.
     
    In Windows Server 2012, the directory should be C:\Windows\Microsoft.NET\Framework64\v4.0.30319.
  6. Execute the following command to unregister hookServerAgentWrapper:

    regasm /u "c:\Program Files (x86)\Trend Micro\IM Security\hookServerAgentWrapper.dll"

  7. Delete the IMShookAgent in the COM+ Application.
  8. Execute the following command to register hookServerAgentWrapper:

    regasm "c:\Program Files (x86)\Trend Micro\IM Security\hookServerAgentWrapper.dll"

  9. In the command prompt, change directory to %PROGRAMFILES%\Trend Micro\IM Security.
  10. Execute the following command to create IMShookAgent with the correct IM Security Notification Account credentials.

    cscript IMSAgentReg.vbs /install IMSHookAgent "c:\Program Files (x86)\Trend Micro\IM Security\hookServerAgentWrapper.dll" [notification account] [notification account password]

     
    The notification account should be in the Domain\Username format.
  11. Restart IM Security services and the new IMShookAgent Module.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1107772
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