Changing Hook Agent Module Identity in Instant Messaging (IM) Security

To change IMShookAgent Identity:

1. Stop the following IM Security services:
   • Trend Micro IM Security Server
   • Trend Micro IM Security System Attendant
2. Open the Component Services MMC (comexp.msc).
3. Go to My Computer > COM+ Applications.
4. Right-click the IMShookAgent and select Shut Down.
5. Open a command prompt (cmd.exe) with Domain or Local Administrators privileges and change directory to C:\Windows\Microsoft.NET\Framework64\v2.0.50727.
    

   In Windows Server 2012, the directory should be C:\Windows\Microsoft.NET\Framework64\v4.0.30319.
6. Execute the following command to unregister hookServerAgentWrapper:

   regasm /u "c:\Program Files (x86)\Trend Micro\IM Security\hookServerAgentWrapper.dll"

7. Delete the IMShookAgent in the COM+ Application.
8. Execute the following command to register hookServerAgentWrapper:

   regasm "c:\Program Files (x86)\Trend Micro\IM Security\hookServerAgentWrapper.dll"

9. In the command prompt, change directory to %PROGRAMFILES%\Trend Micro\IM Security.
10. Execute the following command to create IMShookAgent with the correct IM Security Notification Account credentials.

    cscript IMSAgentReg.vbs /install IMSHookAgent "c:\Program Files (x86)\Trend Micro\IM Security\hookServerAgentWrapper.dll" [notification account] [notification account password]

     

    The notification account should be in the Domain\Username format.
11. Restart IM Security services and the new IMShookAgent Module.