This article discusses the new features of Hosted Email Security (HES) 2.0 and comparison guide between version 1.9 and 2.0.
New features in HES 2.0
Wildcard search in Mail Tracking Log and Quarantine - Customers can now use wildcard in searching data in Mail Tracking Log and Quarantine.
30-day Mail Tracking Log and Quarantine - HES 2.0 can now store data within 30 days in Mail Tracking Log and Quarantine
10-day Email Spool - An upgrade from 5-day to 10-day Email Spool for deferred emails on our fallback relay mail server.
Blocked Sender - Aside from Approved Sender, HES 2.0 can now support Blocked Sender.
Quarantine Digest support for the latest edition of Microsoft Outlook - HES 2.0 can now support the latest MS Outlook edition.
Email and content security for Microsoft Office 365 - Email security for MS Office 365 both inbound and outbound emails.
Comparison of features
| Settings | Feature | Region | HES 1.9 | HES 2.0 |
|---|---|---|---|---|
| WEB UI | Access URL | EMEA | https://emailsec.trendmicro.eu | https://tm.hes.trendmicro.eu |
| All other regions | https://us.emailsec.trendmicro.com | https://tm.hes.trendmicro.com | ||
| EUQ | EMEA | https://us.emailsec-euq.trendmicro.com | https://euq.hes.trendmicro.eu | |
| All other regions | https://emailsec-euq.trendmicro.eu/ | https://euq.hes.trendmicro.com | ||
| Dashboard export type | All regions | PNG format only | PNG, JPEG and PDF format | |
| Message | The size of Attached ZIP/archive Limitations | All regions | 30 MB | 60 MB |
| Quarantined email messages | EMEA | 21 days | 30 days | |
| All other regions | 15 days | |||
| Message tracking information | All regions | 15 days | 30 days | |
| Fallback email | 5 days | 10 days | ||
| Log | Mail Tracking Log and Quarantine wild-card search | All regions | Not supported | Supported |
| Mail Tracking Log and Quarantine time-range search | Not supported | Supported (time range criteria) | ||
| Query Quarantine | Support incoming traffic only | Support both incoming and outgoing traffic | ||
| EUQ | Schedule release of digest mail | All regions | Support weekly schedule | Support daily schedule (frequency up to 3 times in one day) |
| Enhance the digest mail format Inline action | Support Outlook 2003 | Supprt Outlook 2003, 2007, 2010, 2013 | ||
| Email notifications | Digest email for the domain will still send out if there is no emerging quarantine messages. | Digest email of this domain will not send out if there is no emerging quarantine messages. | ||
| Domain Management | Office 365 & Google Apps Integration | All regions | Not supported | Supported |
| Sender Filter | Blocked Sender | All regions | Not supported | Supported |
| Scan Engine | TMASE | All regions | version 7.0 | version 7.5 |
For more information on migration to HES 2.0, refer to the following KB articles:
