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New features and comparison guide of Hosted Email Security (HES) 2.0

    • Updated:
    • 10 May 2016
    • Product/Version:
    • Hosted Email Security 2.0
    • Platform:
    • N/A N/A
Summary

This article discusses the new features of Hosted Email Security (HES) 2.0 and comparison guide between version 1.9 and 2.0.

Details
Public

New features in HES 2.0

Wildcard search in Mail Tracking Log and Quarantine - Customers can now use wildcard in searching data in Mail Tracking Log and Quarantine.

30-day Mail Tracking Log and Quarantine - HES 2.0 can now store data within 30 days in Mail Tracking Log and Quarantine

10-day Email Spool - An upgrade from 5-day to 10-day Email Spool for deferred emails on our fallback relay mail server.

Blocked Sender - Aside from Approved Sender, HES 2.0 can now support Blocked Sender.

Quarantine Digest support for the latest edition of Microsoft Outlook - HES 2.0 can now support the latest MS Outlook edition.

Email and content security for Microsoft Office 365 - Email security for MS Office 365 both inbound and outbound emails.

Comparison of features

SettingsFeatureRegionHES 1.9HES 2.0
WEB UIAccess URLEMEAhttps://emailsec.trendmicro.euhttps://tm.hes.trendmicro.eu
All other regionshttps://us.emailsec.trendmicro.comhttps://tm.hes.trendmicro.com
EUQEMEAhttps://us.emailsec-euq.trendmicro.comhttps://euq.hes.trendmicro.eu
All other regionshttps://emailsec-euq.trendmicro.eu/https://euq.hes.trendmicro.com
Dashboard export typeAll regionsPNG format onlyPNG, JPEG and PDF format
Message The size of Attached ZIP/archive LimitationsAll regions30 MB60 MB
Quarantined email messages EMEA21 days 30 days
All other regions15 days 
Message tracking informationAll regions15 days30 days
Fallback email5 days10 days
LogMail Tracking Log and Quarantine wild-card searchAll regionsNot supportedSupported
Mail Tracking Log and Quarantine time-range searchNot supportedSupported (time range criteria)
Query QuarantineSupport incoming traffic onlySupport both incoming and outgoing traffic
EUQSchedule release of digest mailAll regionsSupport weekly scheduleSupport daily schedule (frequency up to 3 times in one day)
Enhance the digest mail format Inline actionSupport Outlook 2003Supprt Outlook 2003, 2007, 2010, 2013
Email notificationsDigest email for the domain will still send out if there is no emerging quarantine messages.Digest email of this domain will not send out if there is no emerging quarantine messages.
Domain ManagementOffice 365 & Google Apps IntegrationAll regionsNot supportedSupported
Sender FilterBlocked SenderAll regionsNot supportedSupported
Scan EngineTMASEAll regionsversion 7.0version 7.5

For more information on migration to HES 2.0, refer to the following KB articles:

Premium
Internal
Rating:
Category:
Configure; Install; Update; Migrate
Solution Id:
1108582
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