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"UNEXPECTED INCONSISTENCY" error appears when activating the Deep Security Virtual Appliance (DSVA)

    • Updated:
    • 12 May 2015
    • Product/Version:
    • Deep Security 9.5
    • Platform:
    • VMware vSphere 5.1
    • VMware vSphere 5.5
Summary

You encounter a timeout error in Deep Security Manager (DSM) console while activating the Deep Security Virtual Appliance (DSVA).

The DSVA VMware console also shows the followig error:

UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY.
(i.e., without -a or -p options)
*** An error occurred during the file system check.
*** Dropping you to a shell; the system will reboot
*** when you leave the shell.
Give root password for maintenance
(or type CTRL-D to continue)

Details
Public

You need to check if the ESXi system time is correct. In Deep Security 9.5, a system time check takes place when DSVA is activated. If there is a difference between DSM and ESXi system, the activation fails.

For more information on how to check the time, refer KB articles:

??
 
This system time check is not done with previous versions.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install
Solution Id:
1109312
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