Unable to change the old gateway IP address in the console of Worry-Free Business Security (WFBS)

- Updated:
- 24 Nov 2016
- Product/Version:
- Worry-Free Business Security Standard/Advanced 7.0
- Worry-Free Business Security Standard/Advanced 8.0
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Professional
- Windows 2000 Server
- Windows 2003 Enterprise
- Windows 2003 Server R2
- Windows 2003 Small Business Server
- Windows 2003 Small Business Server R2
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Essential Business Server
- Windows 2008 Server R2
- Windows 2008 Small Business Server
- Windows 2008 Standard
- Windows 2011 Small Business Server Essentials
- Windows 2011 Small Business Server Standard
- Windows 2012 Enterprise
- Windows 2012 Server Essentials
- Windows 2012 Web Server Edition
- Windows 7 32-bit
- Windows 7 64-bit
- Windows 8 32-bit
- Windows 8 64-bit
- Windows 8.1 32-bit
- Windows 8.1 64-bit
- Windows Mobile 5 Pocket PC
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional
- Windows XP Tablet PC

Summary

When you change the old gateway IP address in the WFBS console (Preferences > Global Settings >Location Awareness), the gateway of the previous address reappears.

Details

To prevent the gateway of the previous address from being desplayed:

Stop the Master Service.
Open the ofcscan.ini file using a text editor such as Notepad:
- Under LOCATION_AWARENESS_INI_SECTION, look for the following parameters and set its value using the new Gateway IP address:
  LocationAwarenessProfile_IP0000=<new gateway ip>
  LocationProfileGatewayIP000=<new gateway ip>
- Under LOCATION_AWARENESS_SERVER_SECTION, look for the "LocationAwarenessProfile_MAC0000" parameter and set its value using the new Gateway IP address:
  LocationAwarenessProfile_IP0000=<new gateway ip>
Save the changes and close the file.
Restart the Security Server Master Service.
Log in to the console to verify if the gateway IP has been changed.

Test Now

Rating:

Category:

Troubleshoot

Solution Id:

1110359

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