Trend Micro has received several inquiries about a detection named "Suspicious_GENxxxx".
To clarify, "Suspicious_GENxxxx" is not necessarily a detection of a malicious file, but instead a reputation weighting flag implemented through automation technology.
Files or objects that may receive this tag may either be one of the following:
- Files that have been identified by Trend Micro for further investigation
- Files that Trend Micro may not have enough reputation data to make a clear determination about its safety
Users may notice that other vendors may or may not be classifying the file as malicious depending on their own individual weighting and analyzing rules.
Customers who encounter this flag and would like additional information are advised to contact their authorized Trend Micro support representative for further assistance.
For support assistance, please contact Trend Micro Technical Support.