A blank message appears after clicking Event Notifications of Event Center in Control Manager (TMCM)

Summary

After selecting Event Notifications of the Event Center option under Administration, a blank message is displayed in TMCM:

Details

To resolve the issue:

Restart services such as Trend Micro Management Infrastructure, Trend Micro Common CGI and Trend Micro Control Manager.
If the issue still occurs, check if Trend Micro Common CGI service is running. If it has stopped, restart it.
If Trend Micro Common CGI service hangs during start up or makes any error, contact Trend Micro Technical Support to get the instructions when reinstalling Common CGI service.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1111145

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